SUPPORT

FAQs

(X145 & X195 Models)

Why do you use Expion360 LifeP04 batteries over other brands?

Click to learn about Expion360 and why their product is superior to their competitors.

I lost my owner's manual, where can I get a new one?

Our owner’s manual and all of our individual component manuals can be downloaded here.

Where is my fuse box located?

X145 – The fuse panel is mounted in the bed base near the kitchen cabinets.

X195 – The fuse panel is located under the bed in the battery compartment.

How long will my solar panels keep my battery charged?

The solar systems in the X145 & X195 are designed for long term outings.  The exact timeframe your solar will maintain your battery bank’s power supply varies based on how many panels are installed as well as the weather conditions.  With optimal weather conditions and maximum solar installed, your unit can sustain itself for days or even weeks depending on power consumption.  If you’re planning an extended camping trip, or boondocking, we recommend bringing along a generator to supplement your solar in case of inclement weather or an emergency.

Do I need to be plugged into shore power or a generator to run my Air Conditioner?

No.  In fact, your Air Conditioner runs on a 12V(DC) power supply and will run without plugging in your trailer.  You don’t even need to turn on your converter!

What is a Dry-Flush toilet and how does it work?

You can see how the Dry-Flush toilet operates here.

I just re-filled my LP. Why won't my furnace turn on?

Air in your LP lines is common when replacing LP tanks.  Cycle your thermostat 3-4 times to purge any air from your LP lines.  

How do I winterize my X145/X195?

See page 11 of your Nautilus P4 User Guide that was included in your welcome packet, or download the manual here.

If I order from a dealer, can I have you customize my unit to suit my needs?

Unfortunately, we do not offer custom modifications to our builds.  When modifying our process, components, or design, a significant amount of time and cost are involved in order to complete a custom 1-off build.

My batteries are too cold to charge. How do I get the furnace turned on to warm them up?

Plug your trailer into shore power and set your thermostat to run the furnace. Once your batteries sense they are within their charging temperature range (above 32˚F), they will automatically begin accepting a charge.  Click here to view our Battery Charge Lockout procedure.

My batteries are too cold, they will not power my trailer. How do I get the furnace turned on to warm them up?

If you are not able to get power to your furnace with shore power, your batteries have either discharged too low, or are outside their operational temperature range (-4˚F to 132˚F).  In this case, turn your converter on in your fuse panel by flipping your breaker to the “on” position.  Then, plug your 7-way vehicle power into your tow vehicle (briefly) while the shore power is also plugged in.  This sends 12V power to your inverter and triggers it to open the circuit for your shore power to send current to your trailer.  As soon as your battery temperature rises above -4˚F, it will be able to discharge power to your trailer.  Once your batteries sense they are within charging operating temperature (above 32˚F), they will automatically begin charging.  After you’ve charged your batteries, turn your converter off again by flipping the breaker back to the “off” position.  Click here to view our step-by-step procedure.

My valve stem failed and I lost my TPMS sensor... why did this happen?

We currently use rubber valve stems on our units.  The cap-style TPMS sensors are not compatible with rubber valve stems.  The added weight of the sensor increases vibration when driving.  This causes the interior valve to separate from the rubber stem.  We’re looking into metal valve stems to accomodate the use of aftermarket TPMS sensors.  If you are currently using TPMS sensors with rubber valve stems, we recommend removing them immediately until you’re able to switch the stems to metal.

(XR22 & X22 Models)

How many people will the X22/XR22 sleep?

XploreRV will sleep 2-3 comfortably. With the addition of the rooftop tent, that number increases to 4-5.

I lost my owner's manual, where can I get a new one?
Our owner’s manual and all of our individual component manuals can be downloaded here.
Where is my fuse box located?
The fuse panel is located on the front of the converter. The panel can be accessed from the exterior of the cabinet on the lower, side wall.
How long will my solar panels keep the batteries charged in my XR22/X22?

The XR22/X22’s solar system is meant to help sustain power for short periods of time. If you’re planning an extended camping trip, we recommend using a generator for your main power source.

Why is my A/C not working with my solar system?
In order to run A/C with a solar system, one would need 1500 watts of solar power (15 x 100W panels). Unfortunately we don’t have enough roof space to accomodate that many panels.
Will my A/C run on a portable generator?

Yes! We recommend a 2200 watt (or greater) generator to run the Air Conditioning.

Will my side-by-side fit in the XR22?
Not likely, the XR22 garage is intended for MX, 4-wheeler, or snomobile. The ramp door opening in the XR22 is 60″W x 72″H. With the bed lift in the up position, the garage height is 66″. There is 48″ between the cabinets and bench inside.
How do I winterize my X22/XR22?

Our winterizing guide can be downloaded here.

What do I do if I lose my entry door key?

Contact us with your key code and VIN#.  You can order a replacement key or even a key fob directly from us.  You can find a guide on where to locate your key code here.

My batteries are too cold, they will not power my trailer. How do I get the furnace turned on to warm them up?

If you are not able to get power to your furnace with shore power, your batteries have either discharged too low, or are outside their operational temperature range (0˚F to 132˚F).  Plug your trailer into shore power using the 30A plug on the driver’s side by the baggage door. Turn off your battery disconnect.  Then, plug your 7-way vehicle power into your tow vehicle (briefly) while the shore power is also plugged in.  This sends 12V power to your converter and triggers it to open the circuit for your shore power to send current to your trailer.  Once your batteries sense they are within charging operating temperature (above 32˚F), they will automatically begin charging.